Legal notice
LEGAL NOTICE
Last updated: September 23, 2026
1. Business Information
Brand and store name: LumiLux
Website: https://getlumilux.com
Operated by: ECOMZY, a French single-member simplified joint-stock company (SASU) with share capital of EUR 1,000
Company registration number: 101 255 099 R.C.S. Paris
SIRET: 101 255 099 00018
VAT number: FR12101255099
Registered business address: 32 boulevard de Strasbourg, 75010 Paris, France
Customer support email: contact@getlumilux.com
For any questions regarding the website, an order, a product, delivery, returns, or refunds, please contact our customer support team using the email address above.
2. Website Hosting
This website is hosted through the Shopify ecommerce platform.
Hosting provider: Shopify Inc.
Address: 151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada
Website: https://www.shopify.com
3. Intellectual Property
Unless otherwise stated, all content available on this website, including text, product descriptions, photographs, images, videos, graphics, logos, designs, page layouts, and other materials, is owned by or licensed to ECOMZY, operator of the LumiLux brand.
Such content is protected by applicable intellectual property laws. It may not be copied, reproduced, distributed, modified, republished, transmitted, displayed, or otherwise used, in whole or in part, without prior written permission from ECOMZY, except where permitted by applicable law.
Any third-party trademarks, brand names, images, or other materials displayed on the website remain the property of their respective owners.
4. Personal Information and Privacy
ECOMZY processes personal information necessary to operate the LumiLux store, fulfil orders, process payments, provide customer support, prevent fraud, improve its services, and comply with applicable legal obligations.
Depending on how customers interact with the website, the information collected may include their name, billing and shipping addresses, email address, telephone number, order information, payment-related information, device information, and website usage data.
Further information regarding the collection, use, storage, disclosure, and protection of personal information is available in the LumiLux Privacy Policy.
Customers may contact us at contact@getlumilux.com to submit a privacy-related question or exercise any rights available to them under the laws applicable in their jurisdiction.
5. Website Information and Availability
We make reasonable efforts to ensure that the information published on this website is accurate and up to date. However, product availability, prices, promotions, shipping estimates, and other information may be updated or corrected when necessary.
Access to the website may occasionally be interrupted for maintenance, technical reasons, updates, or circumstances outside our reasonable control.
Nothing in this Legal Notice excludes or limits any rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.
6. Applicable Law
This Legal Notice and the operation of the website are governed by the laws applicable to ECOMZY, subject to any mandatory consumer protection rights available to customers in their country, state, province, territory, or region of residence.
Any dispute should first be submitted to our customer support team at contact@getlumilux.com so that the parties may attempt to resolve it amicably.
Where a dispute cannot be resolved amicably, it will be handled by the competent courts determined under applicable law. Nothing in this section deprives a consumer of any mandatory rights or protections available in their jurisdiction.